Getting even the most routine health care can be anything but routine—especially as we all deal with the COVID-19 crisis. That's where Kaiser Permanente is different. As the region's leading health system,1 we're uniquely built to deliver care in this new world of health care.
Our system connects your doctors, health plan, pharmacy, and hospitals together to provide care that works better for you. Your average health plans can't do that. Because our award-winning doctors1 work with you to make your health decisions instead of an insurance company, they can focus on delivering the right care for you. And the clinical excellence of our specialists -orthopedists, cardiologists, podiatrists, dermatologists-helps to deliver the best health outcomes.
Kaiser Permanente members have been using telehealth for years, with hundreds of patients served at home each day. Our telehealth means you can access care by phone, video, or email while still receiving the same level of care and safety you get from in-person visits.
You can conveniently get care not only from your primary doctor, but also from Urgent Care and from any of our specialists, including those in behavioral health, dermatology, pediatrics, podiatry, and more.
Call us for advice when you need it most. We’ll help you find out what care is right for you, schedule appointments, and more.
Fill out a short online questionnaire about your symptoms and get personalized self-care advice from a Kaiser Permanente provider.
Have a condition that doesn’t require an in-person exam? We offer care guidance and advice by phone 24/7.
Email your doctor’s ofﬁce anytime with nonurgent questions. You’ll usually get a response within two business days—if not sooner.3
We’re taking every precaution in our medical centers to keep our members, staff, and communities safe and healthy. This includes:
Our system enables us to continue to deliver the care our members need, while at the same time helping to slow the spread of COVID-19 through our communities.
Don't just take our word for it. See how we help members thrive at every step of their health journeys.
Kaiser Permanente offers so many ways to access our top doctors1 and quality care. This is health care on your terms—when you need it, where you need it.
Email your doctor and get a reply within 48 hours (usually sooner—and no copay).
Order most medications online and have them delivered to you.
Get an idea of what you’ll pay before you come in for care. Personalized estimates are based on your plan details.
If you're facing cancer, you want to feel like you have support—like you’re not alone. That's why there’s no better place for you to fight cancer than with Kaiser Permanente.
Our doctors are recognized for their clinical excellence and skilled at a comprehensive range of treatments. They work on responsive care teams focused on prevention, early screenings for better detection, and cutting-edge medicine, creating a care infrastructure around you.
This system of care produces the best outcomes, caring for the whole you at every point in your treatment.
With so much going on nowadays, your health can be an afterthought. You need health care for the way you live today. And Kaiser Permanente’s health care system offers multiple telehealth services that flex to fit your lifestyle.
Whether in person, by phone, via email, or with video visits, we offer more avenues to get care when and where you need it. Our system offers these practical access points because it’s built on one of the largest private electronic health record systems in the world.
By keeping the lines of communication open between your doctors, specialists, providers, and all locations, we stay better connected to each other and to you.
The result is more proactive, convenient, and cost-effective care delivery, making it easier for you to stay healthy—wherever you are.
Disjointed health plans—and having to jump through hoops to stay healthy—are unfortunately today’s standard when it comes to care. But not at Kaiser Permanente.
In our integrated system of health care, doctors, facilities, pharmacies, and health coverage function as a community devoted to the patient’s well-being. We’ve removed the barriers between our services so that when you engage with one, you're automatically connected to all the others. This leads to more convenience, improved collaboration, and better outcomes.
At Kaiser Permanente, nothing stands between our patients and their care—so you can feel confident that all of your health needs are being met, when you need it.
Check out some of the benefits typically covered by our HMO plans. Ask the Human Resources benefits team where you work for your specific Kaiser Permanente benefits and rates.
You’re on the go, so we have several medical centers where you can get outstanding health care in Anne Arundel County and the surrounding areas, and 33 locations across the Mid-Atlantic region (and growing). Each is designed so you get more done in one trip, like seeing your doctor, getting a lab test, and more. Why not tour the location closest to you today—right on this screen—before you make your health plan decision?
1In the survey Best Health Insurance Companies for 2021 by Insure.com, Kaiser Permanente as a national enterprise is rated #1 overall among 15 companies. In the National Committee for Quality Assurance (NCQA) 2019–2020 Health Insurance Plan Ratings, Kaiser Permanente of the Mid-Atlantic States’ private health plan is rated 5 out of 5, among the top 1% in the nation. Due to COVID-19, NCQA will not release 2020–2021 Health Plan Ratings for any product line. This rating is based upon 2019–2020 Health Plan Ratings. The 2019 Commission on Cancer, a program of the American College of Surgeons, granted Three-Year Accreditation with Commendation to the Kaiser Permanente cancer care program. The Mid-Atlantic Permanente Medical Group is the largest multispecialty medical group in the Washington, DC, and Baltimore areas and exclusively treats Kaiser Permanente members. Permanente doctors are recognized as Top Doctors in Northern Virginia Magazine (2021), Washingtonian magazine (2020), and Baltimore magazine (2020). According to NCQA’s Quality Compass® 2019, we lead DC, MD, and VA in the following categories: colorectal screening, breast cancer screening, childhood immunizations combo 9, cervical cancer screening, and timeliness of prenatal and postpartum care for women. Quality Compass is a registered trademark of the NCQA.
2Video visits are available to Kaiser Permanente members who have a camera-equipped computer or mobile device and are registered at kp.org. You must be present in Maryland, Virginia, or Washington, DC, for visits with your primary care physician or behavioral health provider. For urgent video visits with an emergency doctor, you may also be present in West Virginia, Florida, North Carolina, or Pennsylvania. For certain medical or mental health conditions. For video visits with a behavioral health provider, appointments can be scheduled for follow-up care.
3When appropriate and available.
4Services may be changed at any time.
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