With care and coverage working together seamlessly, we’re a great choice to be your partner in health.

Choose Kaiser Permanente for a health system that keeps up with your health needs

Getting even the most routine health care can be anything but routine — as we all learned in the COVID-19 crisis. But with Kaiser Permanente, you’re part of a community of care that champions your health, supporting your well-being in innovative and impactful ways. 

It starts with our integrated health system, which connects our health plan, doctors, pharmacy, specialists, and medical facilities to each other and to you. That way we can keep up with your health needs and help achieve your best health results.

The Kaiser Permanente difference

Why Kaiser Permanente?

Here are just a few of the ways that Kaiser Permanente members get a different care experience. It’s all part of what make us the region’s leading health system.1

  • We’re a pioneer in virtual care, so from online cost estimators to 24/7 virtual care options, we’ve helped members manage health care digitally and on their schedules for years.
  • Our digital health record system connects your doctors, health plan, pharmacy, and hospitals so they all can provide care that works better for you. Your records are secure, and our care team members proactively review them to ensure that you’re up to date on tests, screenings, and treatments. Your average health plan can’t do that.
  • You and award-winning physicians2 — not an insurance company — make your health decisions, so your doctors can focus on delivering your care.
  • Our doctors’ offices, labs, imaging, pharmacy, and more are under one roof — so members often have one-stop, same-day care in our conveniently 35+ state-of-the-art facilities. They can also visit Urgent Care in 15 of our medical centers (7 Urgent Care centers are open 24/7).
  • We received the region’s highest possible rating — 5 out of 5 — from the NCQA in care measures such as cancer screenings, childhood immunizations, and more. We believe this points to better health outcomes for members.3

Our excellence starts with top doctors

You deserve a doctor you know and trust. Kaiser Permanente of the Mid-Atlantic States has you covered with 1,700+ specially selected, board-certified physicians throughout the region. Year after year, they’re recognized by our communities for the quality of care they provide. And year after year, many Permanente physicians are included in lists of top doctors published by local, reputable magazines.2 When you choose Kaiser Permanente, you can find a top doctor near you and get to know a care team that’s working together to keep you healthy. Learn more.

See for yourself

Our employees and physicians reflect and embrace the diverse communities we serve. We strive to provide culturally sensitive, equitable care to all our members. But don’t just take our word for it — see how we help our members thrive at every step of their health journeys.



Our 35+ medical centers offer multiple services under one roof — so you can get care in fewer trips. We offer access to skilled nursing and hospital care too.


Care anywhere

Whether you’re going around the block or around the world, we’ve got you covered with our Urgent Care for pressing health needs.


Health and wellness

Check out our classes and programs and our fitness and mental health resources. It all helps us care for the whole you — mind, body, and spirit.


Phone visit

Have a condition that doesn’t require an in-person exam? Schedule a phone appointment with a Permanente doctor.4


Email your doctor’s office anytime with nonurgent questions. You’ll usually get a response in 2 business days — if not sooner.


Need enrollment or eligibility help? Please contact your HR department. For any other questions, call Kaiser Permanente at 800-324-9208 (TTY 711), Monday through Friday, 8 a.m. to 11 p.m. You may also visit us online anytime.